Policies

1. Introduction

LexProbe LLC ("LexProbe", "Company", "we", "us", or "our") respects privacy and recognizes the importance of lawful and responsible information management in connection with the AgoraFord platform, related software products, websites, reseller implementations, integrations, support services, and associated operational activities.

This Privacy Policy explains how information may be collected, processed, stored, disclosed, transferred, retained, secured, and otherwise handled when users access or interact with the AgoraFord platform, the LexProbe website, partner-enabled deployments, support channels, integrations, or related services.

By accessing or using the platform or related services, users acknowledge that they have read and understood this Privacy Policy and consent to the practices described herein to the extent permitted by applicable law.

2. Nature of the Platform and Services

LexProbe LLC is the original equipment manufacturer, owner, licensor, and developer of the AgoraFord governance, risk, compliance, investigations, audit, reporting, workflow, and enterprise management platform. AgoraFord may be distributed, licensed, configured, hosted, implemented, marketed, supported, or resold through independent distributors, implementation partners, resellers, consultants, affiliates, or third-party providers operating across multiple jurisdictions.

LexProbe does not own, manage, supervise, or control the independent business operations of resellers, implementation partners, customers, or third parties and expressly disclaims liability for their conduct, legal compliance obligations, operational decisions, privacy practices, security controls, representations, omissions, or contractual commitments.

Where customers, resellers, or third parties upload, manage, store, process, or transmit data through the platform, such parties remain solely responsible for determining the legality, purpose, scope, accuracy, integrity, and appropriateness of such processing activities.

3. Information Collection and Processing

LexProbe may collect and process information including user account information, names, contact details, organization information, authentication credentials, technical identifiers, audit logs, support communications, browser information, network information, platform interaction records, security logs, analytics information, customer-uploaded content, operational metadata, and information reasonably necessary for platform administration, security monitoring, compliance, diagnostics, operational continuity, or service improvement.

Information may be collected directly from users, automatically through system interactions, through integrations, through reseller implementations, or through enterprise customer environments.

Users acknowledge that certain information processing activities may be necessary for the operation, maintenance, integrity, security, supportability, improvement, monitoring, or lawful administration of the platform and related services.

4. Customer and Enterprise Data

Where AgoraFord is utilized by enterprise customers, customers remain solely responsible for determining the purpose and means of processing data uploaded to or processed through the platform. LexProbe acts solely as a technology provider, software licensor, infrastructure facilitator, processor, operator, or service provider, depending on the applicable legal framework and contractual arrangement.

LexProbe does not independently review, validate, verify, monitor, audit, supervise, or assume responsibility for the legality, quality, integrity, lawfulness, or appropriateness of customer data, investigations, workflows, reporting activities, governance processes, whistleblower submissions, audit procedures, compliance activities, or operational conduct undertaken by customers or users.

Customers and users remain solely responsible for ensuring compliance with all applicable laws, including privacy, labor, whistleblower protection, surveillance, employment, governance, cybersecurity, regulatory, and data protection laws.

5. Disclosure and International Transfers

Information may be disclosed where reasonably necessary for operational, legal, security, technical, compliance, support, business continuity, financing, restructuring, acquisition, litigation, regulatory, or lawful business purposes.

LexProbe may engage affiliates, subprocessors, infrastructure providers, cloud hosting providers, consultants, auditors, advisers, contractors, analytics vendors, or technical providers operating in multiple jurisdictions.

Users acknowledge and accept that information may be transferred internationally and processed in jurisdictions with different legal standards, protections, or regulatory frameworks.

6. Security and Operational Risk

LexProbe implements commercially reasonable technical, administrative, organizational, and cybersecurity safeguards intended to promote the confidentiality, integrity, availability, and security of systems and information processed through the AgoraFord platform. Such safeguards may include authentication controls, encryption measures, access management controls, infrastructure monitoring, audit logging, segmentation, backup procedures, vulnerability management processes, incident-response procedures, and cybersecurity monitoring activities appropriate to the nature of the services provided and the operational risk environment.

Notwithstanding the foregoing, users expressly acknowledge and agree that no software platform, hosting environment, infrastructure provider, cloud environment, cybersecurity framework, transmission channel, or internet-connected system is entirely secure, uninterrupted, immune from compromise, or free from operational risk. LexProbe does not warrant or guarantee absolute security, uninterrupted availability, continuous operation, complete resiliency, error-free functionality, preservation of data, or immunity from cyber incidents, malicious activity, unauthorized access, infrastructure failure, or events outside LexProbe’s reasonable control.

In the event of a confirmed security incident affecting personal information or customer data, LexProbe shall use commercially reasonable efforts to provide notification in accordance with applicable legal and regulatory obligations to the extent such obligations apply to LexProbe in its capacity as a service provider, processor, operator, or technology provider. Customers acknowledge and agree that they remain solely responsible for determining and complying with their own notification, reporting, regulatory, employment, contractual, governance, or data-subject obligations arising under the laws of the jurisdictions in which they operate.

To the maximum extent permitted by law, LexProbe shall not be liable for any loss, damage, claim, liability, cost, penalty, interruption, corruption, disclosure, delay, reputational harm, operational disruption, regulatory consequence, or business impact arising directly or indirectly from unauthorized access, cyberattacks, ransomware, malware, phishing incidents, denial-of-service attacks, insider threats, customer misuse, reseller conduct, user error, third-party failures, internet outages, cloud provider failures, telecommunications disruptions, force majeure events, software incompatibilities, configuration errors, artificial intelligence outputs, automated scoring outcomes, analytics interpretations, workflow automation activities, or events beyond LexProbe’s reasonable control.

7. Limitation of Liability

To the maximum extent permitted by applicable law, LexProbe disclaims all express, implied, statutory, and non-statutory warranties, including warranties of merchantability, fitness for a particular purpose, non-infringement, availability, accuracy, reliability, compatibility, operational continuity, or regulatory suitability.

Under no circumstances shall LexProbe, its affiliates, officers, directors, employees, licensors, contractors, partners, resellers, or representatives be liable for any indirect, incidental, consequential, punitive, exemplary, special, or economic damages, including loss of profits, business interruption, reputational harm, regulatory penalties, loss of goodwill, loss of data, operational disruption, procurement costs, or third-party claims, regardless of the legal theory asserted and irrespective of whether LexProbe was advised of the possibility of such damages.

Any aggregate liability arising from or relating to the platform, services, website, software, reseller ecosystem, or associated activities shall be limited to the amounts actually paid directly to LexProbe during the six (6) months preceding the event giving rise to the claim.

8. Data Retention

LexProbe reserves the right to retain information, logs, metadata, backups, system records, audit trails, transactional records, operational records, and security-related information for periods reasonably necessary for legal, operational, evidentiary, regulatory, cybersecurity, compliance, continuity, backup, dispute resolution, or business purposes.

9. Modifications

LexProbe reserves the unrestricted right to amend, modify, replace, supplement, suspend, or update this Privacy Policy at any time without prior notice. Continued access to or use of the platform or services constitutes acceptance of any revised version.

To the extent applicable under the California Consumer Privacy Act, as amended by the California Privacy Rights Act, LexProbe may collect, process, disclose, retain, transfer, and use categories of personal information reasonably necessary for the operation, administration, support, security, improvement, analytics, authentication, compliance, and lawful operation of the AgoraFord platform and related services. Such categories may include identifiers, professional or employment-related information, commercial information, internet or network activity information, device identifiers, account credentials, support communications, platform usage records, audit logs, security information, and operational metadata.

LexProbe does not knowingly sell personal information for monetary compensation. However, certain analytics, infrastructure, hosting, diagnostic, support, advertising, or technical integrations may constitute “sharing” or processing activities as defined under applicable California privacy laws. California residents may have rights relating to access, correction, deletion, limitation, objection, portability, and disclosure of personal information subject to applicable legal exceptions, operational requirements, verification procedures, security obligations, and lawful business purposes. Requests relating to California privacy rights may be submitted to info@lexprobe.com and may be subject to identity verification and reasonable procedural requirements.

10. Contact

For any queries relating to this Privacy Policy:

• Company: LexProbe LLC
• Address: 28 Geary Street, San Francisco, California 94108
• Website: www.lexprobe.com
• Email: info@lexprobe.com