Privacy Policy

This Privacy Policy ("Policy") explains how LexProbe LLC ("Company," "we," "us," or "our") collects, uses, processes, and protects personal information when you access or use our website https://www.lexprobe.com ("Website") and related services (collectively, "Services"). By using our Services, you consent to the practices described in this Policy.

1. INFORMATION WE COLLECT

Personal Information

We may collect the following types of personal information:

• Contact information (name, email address, phone number, mailing address)
• Account credentials (username, password)
• Professional information (company name, job title, industry)
• Payment information (billing address, payment method details)
• Communication records (support tickets, feedback, correspondence)

Usage Information

We automatically collect information about how you use our Services:

• Log data (IP address, browser type, operating system, access times)
• Usage patterns (pages visited, features used, search queries)
• Device information (device type, unique identifiers, mobile network)
• Cookies and tracking technologies data

Research Data

Information you provide when using our legal research tools, including search queries, saved searches, and research preferences.

2. HOW WE USE YOUR INFORMATION

We use your personal information for the following purposes:

• Providing and maintaining our Services
• Processing transactions and billing
• Communicating with you about your account and our Services
• Providing customer support and technical assistance
• Improving and personalizing our Services
• Conducting research and analytics
• Ensuring security and preventing fraud
• Complying with legal obligations
• Marketing and promotional communications (with your consent)

3. INFORMATION SHARING AND DISCLOSURE

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• Service Providers: With trusted third-party vendors who assist in operating our Services
• Legal Requirements: When required by law or to protect our rights and safety
• Business Transfers: In connection with mergers, acquisitions, or asset sales
• Consent: With your explicit consent for specific purposes

4. DATA SECURITY

We implement robust security measures to protect your personal information:

• End-to-end encryption for data transmission and storage
• Multi-factor authentication for account access
• Regular security audits and vulnerability assessments
• Limited access controls and employee training
• Secure data centers with physical and digital safeguards

5. DATA RETENTION

We retain your personal information for as long as necessary to provide our Services, comply with legal obligations, resolve disputes, and enforce our agreements. When we no longer need your information, we securely delete or anonymize it.

6. YOUR RIGHTS AND CHOICES

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of your personal information
• Portability: Request a copy of your data in a portable format
• Objection: Object to certain processing activities
• Restriction: Request restriction of processing
• Withdrawal: Withdraw consent for processing based on consent

7. COOKIES AND TRACKING TECHNOLOGIES

We use cookies and similar technologies to enhance your experience:

• Essential Cookies: Required for basic website functionality
• Performance Cookies: Help us understand how you use our Services
• Functional Cookies: Remember your preferences and settings
• Marketing Cookies: Used for targeted advertising (with consent)

You can manage your cookie preferences through your browser settings or our cookie preference center.

8. INTERNATIONAL DATA TRANSFERS

If you are located outside the United States, your information may be transferred to and processed in the United States. We ensure appropriate safeguards are in place to protect your information during international transfers, including standard contractual clauses and adequacy decisions.

9. CHILDREN'S PRIVACY

Our Services are not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If we become aware that we have collected such information, we will take steps to delete it promptly.

10. THIRD-PARTY LINKS

Our Services may contain links to third-party websites. This Privacy Policy does not apply to those websites, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party sites you visit.

11. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date. Your continued use of our Services after such changes constitutes acceptance of the updated policy.

12. CONTACT US

If you have any questions about this Privacy Policy or our privacy practices, please contact us: